in Benue State University Teaching Hospital, Makurdi, Benue State. A descriptive design
was adopted for the study. The Big Five Personality Traits scale was used to collect data from
the participants. The participants constituted 100 midwives. Three research questions were
tested. The demographic age result in table 1 showed 29 (29%) were between the ages of 20-
29, 37 (37%) were between the ages of 30-39, 24 (24%) were between the ages of 40-49 while
the remaining 10 (10%) were between the ages of 50 and above. Result in table 2 showed 74
(74%) predicted extroversion on emotional labour among midwives, 78 (78%) predicted
openness on emotional labour among midwives, 76 (76%) predicted conscientiousness on
emotional labour among midwives, 76 (76%) predicted agreeableness on emotional labour
among midwives, while 68 (68%) predicted neuroticism on emotional labour among midwives.
Result in table 3 showed 78 (78%) predicted burnout on emotional labour among midwives,
70 (70%) predicted low job satisfaction on emotional labour among midwives, 72 (72%)
predicted stress on emotional labour among midwives, 58 (58%) predicted depression on
emotional labour among midwives, while 64 (64%) predicted feeling of inadequacy on
emotional labour among midwives. In table 4, result showed 72 (72%) predicted extroversion
on personality trait among midwives; 88 (88%) predicted openness on personality trait among
midwives, 82 (82%) predicted conscientiousness on personality trait among midwives, 68
(68%) predicted agreeableness on personality trait among midwives, while, 62 (62%) predicted
neuroticism on personality trait among midwives. In conclusion, based on the findings,
extroversion, openness, conscientiousness, agreeableness and neuroticism are personality traits
that predicted emotional labour among midwives. Also, emotional labour among midwives
include burnout, low job satisfaction, stress, depression and feeling of inadequacy. The following
recommendations were: Management of hospitals should pay attention and identify the type
of personality trait the midwives have at the time of selection and recruitment, as this will
help in enhancing management of emotional labour. Also, Personality traits of already
employed midwives should be identified so that relevant training and development programmes
can be implemented to reduce emotional labour and its implications. In addition, health policy
makers and government should engage career counsellors who would help educate midwives
on ways of attaining career fulfillment. Furthermore, intending midwives should familiarize
themselves with the various personality traits which are potent predictors of career fulfillment.
Keywords: Personality Traits, Emotional Labour, Predictors, Midwives, Teaching
Hospital.
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