Call Us +234 817 1750 304

 Rev. Fr. Moses Orshio Adasu University, Makurdi

CONTEMPORARY JOURNAL OF APPLIED PSYCHOLOGY (CJAP), Vol. 10 No. 1 (2025)



Emotional Intelligence and Counterproductive Work Behaviour Among Non-Teaching Staff of Universities In Benue State.pdf



Abstract

This cross-sectional study examined the influence of emotional intelligence (self- emotional appraisal, others' emotional appraisal, use of emotions and regulation of Temotions) on counterproductive work behaviour (abuse, production deviance, sabotage, theft and withdrawal) among non-teaching staff of universities in Benue state. Data was collected using the EmotionalIntelligence Scale (EIS) and the Counterproductive Work Behaviours Check List. Multiple Linear Regression was performed and results revealed that emotional intelligence and its dimensions (self-emotional appraisal, others emotional appraisal, use of emotions and regulation of emotions) had significant positiveand independent influence on counterproductive work behaviour and its dimensions ((abuse, production deviance, sabotage, theft and withdrawal) among non-teaching staff of the universities in Benue state). Results further indicate that all the factors of emotional intelligence jointly influenced vigour, dedication, absorption and overall counterproductive work behaviour respectively. It was concluded that each dimension of emotional intelligence contributes to reducing counterproductive work behaviours, providing a comprehensive understanding of the relationship between emotional intelligence and counterproductive work behaviour among non-teaching staff of universities in Benue State. Based on the findings, it was recommended that there should be emotion regulation sessions for the staff. The implementation of these sessions will offer a practical approach to enhancing positive workplace interactions and reducing counterproductive behaviours. To achieve this, professional industrial/organisational psychologists should be involved to design sessions focused on emotional regulation. These sessions would give training to staff on expressing positive emotions towards University management, students, and colleagues, with the aim of reducing the likelihood of engaging in counterproductive work behaviours.



Key words: Emotional Intelligence, Counterproductive work behaviour, non-teaching staff, Universities

PDF Icon