Call Us +234 817 1750 304

 Rev. Fr. Moses Orshio Adasu University, Makurdi

JOURNAL OF ECONOMIC AND SOCIAL RESEARCH


Evaluating the Role of POS Terminals in Enhancing Cashless Transactions and Business Performance in Delta State



Abstract

The relevance of point-of-sale (POS) is a subject of interest for a cash-lite society. Therefore, this study analyzed the benefits, challenges, and effectiveness of point of sale in Business in the Nigerian economy. The study used a cross-sectional survey to collect data from 50 randomly sampled respondents in Ughelli, Ughelli North Local Government Area of Delta State. Thus, the data collected were analyzed using the Statistical Package for Social Sciences (SPSS). The findings of this study showed that despite the challenges of POS terminals, 47 respondents, representing 97%, find them beneficial because they enhance trust, security, and a cash-lite society and boost business growth. The study also justified the theories of TAM and DOI models in understanding technology adoption. We therefore recommend POS usage as the preferred payment option for cash transactions.


Key words: Automated Teller Machine, Business growth, cashless environment, Point of sale, payment transaction, Retail stores

PDF Icon